The questions we get most often.
Every 1,000 steps unlocks one coin. The trail on the home screen shows how far you are from the next one.
Yes. On Android, step counting runs as a foreground service, so it continues with the app closed. That is why one notification stays in your shade — turning it off also stops the background counting. On iPhone, your iPhone records steps all the time, so when you open the app, today's steps from while it was closed are added in one go (no ongoing notification).
It is almost always one of these three.
Steps landing a few minutes late is normal — open the app and it settles at once. But steps your device's sensor never counted (phone left behind, no movement in a bag) cannot be recovered later.
Step apps start counting at different points and aggregate the sensor differently, so numbers vary. What you earn from is the step count the server accepts, and that figure is shown on the home screen.
Up to 10 a day (10,000 steps). Your Cash comes out of ad revenue and each coin carries one ad, so there is a limit to what a day can pay. Walking further does not add coins that day — the count resets at midnight, Korea Standard Time.
Your Cash comes out of ad revenue. Golden coins, which carry a rewarded ad, pay more; the other coins pay less.
Outside Korea you can take it as a PayPal payment or as mobile airtime; in Korea, as a bank transfer or a gift voucher. The minimum amount depends on your country — the payout screen shows the exact figure and how much more you need.
Cash is deducted when you submit, then a person reviews the request. If it is declined, the Cash is returned in full. Double-check your PayPal email or phone number before you submit — we send to exactly what you typed, and it cannot be recovered.
Both sides are paid once your friend links an account and opens their first coin. Installing the app, or linking without opening a coin, does not trigger it.
Yes. As the inviter you are rewarded for up to 100 friends per day. Friends who link beyond that still appear in your friends list, but they are not rewarded that day — the limit resets the next day. The friend you invited is always rewarded, regardless of the limit.
Only to work out how many coins you have earned today. The only thing that reaches our server is one number — your running step total for today. We do not collect your route or your location, and we do not share your step data with anyone. See the Privacy Policy for details.
Yes, if you have linked a Kakao or Google account — sign in with the same account on the new device and everything carries over. Without a link, your progress lives only on that device, so link before you switch.
Tap Settings → Contact us in the app. Please do not delete the information the email fills in for you (User ID, app version) — it is how we find your account, and it makes the answer much faster.