Account deletion

How to delete your WakeBox (com.rewardfactory.wakebox) account and data.

Delete in the app

Open the app → Settings → Delete account. Your account and related data are deleted. Alarms stored on your device are removed when you uninstall the app.

Request by email

If you have already uninstalled the app, email us below. Include the Kakao or Google account you signed up with, or the User ID shown in the app's Contact us screen, so we can find your account quickly.

• Email: wakebox.app@gmail.com

Data we delete (promptly, when you delete your account)

• Account identifiers (install UUID, Kakao/Google account identifiers)
• Alarm and wake-up records (scheduled ring times, wake-up results and time taken, streak, unlocked alarm sounds)
• Alarm reliability records (scheduled and actual ring times, device manufacturer and model)
• Box opening history and your cash balance
• Invite relationships and notification tokens

⚠️ When you delete your account, any remaining cash is lost and cannot be restored. Please finish any payouts first.

Data we keep and for how long

Records we must keep by law (such as payout and exchange transaction records) are kept for the legally required period and then destroyed.

Contact

• Email: wakebox.app@gmail.com

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